Another battery charge problem

Hello,
I’m having the same problems other people are experiencing.
I have followed all the reccomendetions here:

  • My PPM doesn’t charge anymore.
  • No red/blu light at all
  • The power adapter seems to work, also the cable: I’m using it right now to charge my tablet and my phone
    What can I do to get technical assistance?
    Thank you very much
    Best regards
    FL