I’m a backer from Thailand. I received my PPM on Thu 23rd Jan.
After turning on and testing the PPM for about 1 hour, the machine suddenly turns off. At first I thought that because of the battery runs out. When charging the battery until the light turns from red to blue, then I try to turn it on again, but nothing happened (no fan noise, no light). In addition, the PPM is still warm all the time. Even if the PPM is not plugged in to charging the battery.
P.S. I tried to do follow this “
Troubleshooting: Projector won’t power on / no picture display / shuts down soon after starting” but didn’t help.
What should I do? Should send email to……………….? Or how to request a replacement for a broken device?, help me please