Device won't charge at all

My Pico max blew a fuze while playing some movie, after further inspection I discovered that the charger output was 0 volts and the 0 volts had a burning smell so I had to inspect more.
I went digging into the charger and after first cover was down, I decided to end the inspection because of some dark color.

Ia it possible to get a new charger?

Wow, that is one broken PSU. Always be careful opening up electronic devices, especially chargers; there can be large capacitors in them holding charge for long periods. Also, in my experience it is often prudent not to do destructive investigation before contacting the supplier if you want to claim warranty.

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