I have tried several times to update my PicoPix Max with no success. It is frustrating. I tried online and offline too and it takes over 8 hours “checking the package! The Device is” message and it doesn’t go further. I have followed all the steps to updating it and it does not work. I’m very experience with computer and technology ( I’m a technician) and since I’m not getting any result I had factory reset the PicoPix Max several time and try all over again. Can anyone from Phillips or in the community help me out please? Thank you in advance!!!
Hi, oh crappy, I would be frustrated too. I don’t have mine turned on right now, but in the same menu, if you go to the bottom left corner there is a picture of a broom. It’s a system cleaner. I do this with each update and it seems to adjust a few things. Maybe try that? Since I don’t know of a physical resetting that can be done, this is all I can think of to try. Hope it helps!
You would think that would be more of a software glitch, wouldn’t you? And I don’t see a reset button to push with a pin either. I hope Philips replies to this.
Have been playing around with PPM on 1.0.25 firmware, specifically comparing the native Netflix to a Roku streaming stick in the hdmi port. Both pictures seem as sharp which is good, but I notice a stutter during native playback (most noticeable when the camera in the movie is panning left or right), in contrast the roku and firestick appears smoother during playback. Has anyone else noticed this? I should add that it’s a slight stutter but it is definitely noticeable when comparing the two.
On another note @Philips_Support_N , it might be good idea to have a quicker way to switch input sources (maybe an icon on the home screen)? I think that that operation will be used a lot so would be good or make it quick to do.
Other than the stutter when using the internal OS I’m pretty happy with PPM.
Do you know the framerate of the content? This may be a pull-down issue if it’s 24p movie contents. If you try this with 60p content there really is no room for interpretation during playback, every frame should play back smoothly both from internal and HDMI sources.
I do not think there’s a way to see the frame rate in Netflix. You can search for “test patterns” and these are available with all the possible frame rates. You won’t find any panning in them, but you should be able to see if they’re doing 2:3 pull-down from the moving pattern.
Jason, please do not unzip the update file. You need to copy the update.zip file itself to the usb drive. Please delete all those folders and copy the file without unzipping. The offline update should work then.
I did not unzip the file. I renamed the file downloaded and copied to the flash drive. When removing the flash drive from the projector and plunged into the computer you can see more files and obviously the projector is creating it. If you look at the picture the is a file name "android " when you open it it has files inside that folder name “amazon.com” I have no idea how this is happening. im very expensive with computers. im not a novice.
I just wondering if that’s a hardware issue.
