Discussion: Software Update v1.0.25

Shahraiz · January 18, 2020, 1:12am

Someone show this to @Philips_Support_P!

Rhonda · January 18, 2020, 2:35am

I’ll try this. Thank you.

EDIT: It at least does it less often after. The bonus is that the corners have realigned after it going a little wonky in 1.0.24

fhteagle · January 18, 2020, 3:22am

So there is a big problem with color reproduction between burgundy and purple hues.

File rendered by phone:

Same file rendered by VLC on PPMax:

See the “lens flare” just above the actor’s eyebrows? In the phone render the lens flare is present, definitely darkens and slightly blues the area. The photo may not show it well, but the PPMax depicts this as deep purple… Very unrealistic.

Dedohamdy · January 18, 2020, 9:18am

So what is the start unit number will contain the new software ?

Rhonda · January 19, 2020, 1:41am

I just tried the MicroSD slot and loaded a couple videos onto the main drive.

This update brought about a better quality picture from the MicroSD slot than I experienced previously. I hadn’t tried loading a movie on the drive itself until now, and I have to say, I’m quite happy with what I experienced.

I’m much more excited about where this is headed now.

Jasoninoa · January 19, 2020, 1:59pm

I have tried several times to update my PicoPix Max with no success. It is frustrating. I tried online and offline too and it takes over 8 hours “checking the package! The Device is” message and it doesn’t go further. I have followed all the steps to updating it and it does not work. I’m very experience with computer and technology ( I’m a technician) and since I’m not getting any result I had factory reset the PicoPix Max several time and try all over again. Can anyone from Phillips or in the community help me out please? Thank you in advance!!!

Best, Jason

Rhonda · January 19, 2020, 3:28pm

Hi, oh crappy, I would be frustrated too. I don’t have mine turned on right now, but in the same menu, if you go to the bottom left corner there is a picture of a broom. It’s a system cleaner. I do this with each update and it seems to adjust a few things. Maybe try that? Since I don’t know of a physical resetting that can be done, this is all I can think of to try. Hope it helps!

Jasoninoa · January 19, 2020, 5:16pm

Thank you for helping out but I tried that last night and it did not work I just wondering if that’s a hardware issue.

Moises_Nunez · January 19, 2020, 6:43pm

Thanks !! I did a factory reset !! It work fine now !!

Rhonda · January 19, 2020, 7:10pm

You would think that would be more of a software glitch, wouldn’t you? And I don’t see a reset button to push with a pin either. I hope Philips replies to this.

Philips_Support_P · January 19, 2020, 8:01pm

Please try this: How to do offline software update?

Whisperstream · January 19, 2020, 10:48pm

Have been playing around with PPM on 1.0.25 firmware, specifically comparing the native Netflix to a Roku streaming stick in the hdmi port. Both pictures seem as sharp which is good, but I notice a stutter during native playback (most noticeable when the camera in the movie is panning left or right), in contrast the roku and firestick appears smoother during playback. Has anyone else noticed this? I should add that it’s a slight stutter but it is definitely noticeable when comparing the two.

On another note @Philips_Support_N , it might be good idea to have a quicker way to switch input sources (maybe an icon on the home screen)? I think that that operation will be used a lot so would be good or make it quick to do.

Other than the stutter when using the internal OS I’m pretty happy with PPM.

Jasoninoa · January 19, 2020, 11:29pm

I strictly followed these steps and it does not work.

Philips_Support_P · January 20, 2020, 9:11am

What is the exact problem? At which step does it not work as expected?

wernerj · January 20, 2020, 9:34am

Do you know the framerate of the content? This may be a pull-down issue if it’s 24p movie contents. If you try this with 60p content there really is no room for interpretation during playback, every frame should play back smoothly both from internal and HDMI sources.

Jasoninoa · January 20, 2020, 1:45pm

I tried online and offline updating and it takes over 8 hours “checking the package! The Device is” message and it doesn’t go further.

Philips_Support_P · January 20, 2020, 1:53pm

Please do a factory reset (Settings -> Software update -> Factory Reset), and then the offline update. Does this work?

Jasoninoa · January 20, 2020, 4:00pm

I did it few times before and it did not work. Thank you anyway!

Whisperstream · January 20, 2020, 4:16pm

@wernerj is there a way to tell the current frame rate in Netflix?

Hobbes · January 20, 2020, 4:20pm

I do not think there’s a way to see the frame rate in Netflix. You can search for “test patterns” and these are available with all the possible frame rates. You won’t find any panning in them, but you should be able to see if they’re doing 2:3 pull-down from the moving pattern.