Many user have complained of the focus wheel glue coming loose and gap inside which makes it come loose subsequent and rattling inside.
1)Have you found a way to attach it with a screw or is this issue is resolved and won’t occur again?
2) since we can’t open and fix how many days it take for you to replace it in the u.s
when do you pick it up if required ?
You obviously will bear charges.
Do you send a brand new one or refurb?
3) if battery runs out what is the procedure to send to you ?
Can’t you have it done in our local service centers ?
4) is the crazy askew picture issue resolved ?
5) if i order today in the u.s how much time you estimate for delivery ?
I’m waiting and watching for this rattling ,focus wheel ,burning of projector issues to resolve