Food for thought about dissatisfaction rate

Overall 60% happy and 40%unhappy with my PPm
Fortunately I am unhappy with software experience so hopefully those will be overcome with future updates.

Pros:
1080P experience
USB c support
Battery by pass
BT 5.0

Cons:
The software is clunky. I did not have as many issues when I received my first portable nebula projector (note that they were launching it for first time and they too launched with aptoide, but their apps were far easy to navigate)
I think Philips could have gotten away without providing touch interface and rather focused on software and building an app to control ppm. (Just my 2 cents because honestly I have barely used the touch interface on PPM and mostly use remote. The touch interface is all the more difficulty to use when using the tripod mount and its sensitivity at best reminds me of my first touch screen LG phone back in 2009)

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Nice analysis! I actually find this to be a very big issue with our society, not just this particular campaign. Generally, if people are not satisfied with something, even a little bit, we tend to focus on the problem a lot and even if it’s something small, we make a big deal out of it, instead or practising gratitude and being vocal about it. That is why it’s much more common to see negative comments than positive ones, unless you provoke such discussion as now. :slight_smile:
I haven’t received by PPM yet but I’m sure I’ll be impressed having in mind my old projector (it was 6 years old).

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Hello!
tx for your analysy, is interesting!
btw you can say this for anything, strikes in exemples and to be a (noisy) small part of a big silent majority doesn’n necessary mean you’re wrong…
Any way, as Vassago says It will be more interesting and useful as more people get and try the PPM.
I’m quite confident to receive a very good product and i hope to be active part in this community to help improove it if necessary!

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Just spent 8 hours straight watching my favorite tv drama, burning through the midnight oil with ppm. I do admit the interface GUI need a little time to get used to but hey, it’s much more professionally designed than my previously indiegogo-backed projector: so no complain there. As for the lag some people experienced with the software, I would suggest using a 3rd party mediaTV like Apple TV or fire stick to have the app installed and use the projector as it should be: to project content via HDMI like the good old projectors. Yes, given that it is a mobile projector I do understand why some parties are not happy about it. I use it as my home permanent projector and only 2nd (if necessary) as a portable unit. Anyways, the price and quality of colors, brightness and 1080p is what I expected from this ppm max. I am very well pleased with it

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very happy with my unit. Mostly use it in HDMI mode.

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At the moment, using external sources (i.e. firestick) is the better choice but hopefully the internal system will improve over time. But so far , I’m very much satisfied with it :slight_smile:

@yuccaneer, you say you can use Kodi?
Have you used and tested this extensively, with everything playing smoothly without issue?
The reason i ask is that there is a separate thread that has many people saying that playback via Kodi is jittery, or completely crashing, or that the app doesnt work at all and is not supported. This was a key feature for me, as i had hoped to connect Kodi to my home network and play my media from my home NAS. So hearing it doesnt work in the other thread was a huge upset to me (in addtion to the now confirmed lack of auto horizontal keytone on HDMI devices, and HDMI/bluetooth sound issue). So if you are actually extensively using Kodi, i would love to hear more about your experience with it.

Yes. I suggest you all adjust your expectations properly and focus just on its hardware capabilities of resolution, brightness, colors and contrast. Using a proper source through hdmi is more than sufficient. :+1:t2:

Honestly, im a newbie to the Kodi universe and not sure my time with it can help you with your concerns. I did not install Kodi from the Aptoide store, I went to the Kodi website via the internet browser (samsung internet) and downloaded the apk and installed version 18.5 Leia. I have not been using its full scale media capabilities as I do not know how as of yet. I have a simple build called The Crew and been able to stream many movies, tv, shows, and sports. The only issues i’ve had is when I click on magnet or torrent links it gets jittery, but zero issues with streaming links

Overall I purchase this as a projector first for my laptop and for presentations. I wanted something super portable and with a bright enough lumen to be used in somewhat lit rooms. It definitely works well like this. I like the USB-C power input (though disappointed that MacBook Pro 15 adapter is not compatible with it) But I have a GaN 65W micro adapter that works wonderful.

I will say the built-in software is horrible… it is very slow and doesn’t respond quickly to clicks. It seems the hardware specs for the processor and memory are very low which is why it is so slow…

I am extremely happy with my PPM.

There are a few bugs that pop up. Typically the Hulu app that crashes on launch a lot. However, without deeper insight into the app, I can’t be assured that it’s the fault of the PPM.

I also think the software experience could be a bit snappier and more responsive, but as mentioned by others, that would be a result of cheaper lower spec’d processor/hardware and unfortunately that’s not particularly fixable.

My expectations on brightness and sound have been far exceeded and the auto focus technology is phenomenal.

Overall, for what I got it for, I’m happy with this little projector.

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Hello @Eman and welcome to the community.

I’m glad you have such a positive experience with the PPM.

I read a lot of similar comments about the software and that it’s not as smooth as it should be for the specs under the hood. I believe Philips will polish this in the future.

We will very much appreciate it if you share a bit more here PicoPix Max Reviews. For example, what is your setup? Are you using a projector or a wall, do you have any comments on the contrast and colour settings, etc.

Cheers,

To be honest, it would have been better if they made it a “dumb” projector and added multiple HDMI ports to allow for extra external dongles to be attached. The experience with a Chromecast or Fire Stick is a much nicer experience than the current ASOP build. I hope they listen to the community and move to a TV focused interface.

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Love my ppm.

You can tell which is ppm right?

Case closed.

I also have an LG Pico and I did a small comparison last night too. Powered the LG is as bright as the Philips on battery power. Once the Philips is plugged in, it is definitely brighter.

The advantage of the Philips was native 1080p compared to LG’s 720p native.
But where LG shines, is the dumb aspect of it, going directly to ports instead of a stripped down ASOP OS that seems to crash more than being usable.

While understanding this is a kickstarter product, it seems like there are too many bugs and corners cut while making this projector.

(example AF is not a button on the projector)

Wait until more people get one. I’m not generally a whinger but this product is not what we were promised. This was advertised as an all in one solution - no inputs required, as everything should be available via the app store - and the hardware is setup for exactly that, hence why you can’t use bluetooth or 4 corner correction over HDMI, so the UI needed to be spot on and as compatible with as many apps as possible but in it’s current state it is nowhere near. I think there will be a lot more complaints and rightly so as it will hopefully mean fixes.

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My backer number is over 13k and there’s no way of knowing when I will receive mine so I can’t complain about anything else but the ridiculously overpromised shipping times. Most likely I won’t get mine for several more months.

mate, yours stats should be calculated on the total of people who actually received&used it, not on 14000 total backers.

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You can’t tell any satisfaction rates yet as the majority of backers don’t have their ppms.

You can only go by the number received at present - the dissatisfaction rate seems to be quite high for a retail product.

Most of the issues are software related so should be fixable in time - I’ve got an issue where every now and then it drops to its native resolution - just for a frame or 2. Hopefully that is software related as well.

Another issue is the lack of multitouch - you can’t drag the apps up using 2 fingers - you have to use the remote

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This is just nonsense…
Normally you measure satisfaction rate, not “dissatisfaction rate”.

And you simply imply that someone who doesnt express dissatisfaction is “satisfied”??

Illogical.