I’ve been attempting to contact support for three weeks with NO response. Seriously, what do I need to do? I reported everything as asked. I’ve been patient.
I received my picopix right after Christmas. It died one hour into a Netflix steam (powered off, won’t power back on). I contacted bugreport email with the details. They said they would get back to me soon with test procedures. Have heard nothing back. Have sent several other requests including full details & serial number. Still no communication. What should I do?