Why don’t you get it that it’s impossible to give anyone a clear shipping date for anything at the moment?
Why don’t you understand that the whole process is much more than just you „buying“ that perk, someone building your PPM, then the same workers taking it to the post office, receiving a tracking number and of course updating you, and then after a few days some friendly delivery guy ringing at your door with a neat little projector?
Why are you posting your honest concern about the workers’ health status because of COVID-19, but at the same time aren’t able to see the bigger picture and to process what „state of emergency“ means?
State of emergency means chaos and not only in China but coming to half of the world these days, thanks to mass media, intercontinental flights and an overall lack of hand hygiene.
There are thousands of factories, businesses and (public) services in the need to get back on track and millions of people who need to find their way back to daily life. And all these businesses and services have billions of products to ship and contracts to fulfill. Seeing all this makes it easier to sort out between trillions of „super urgent !!!1“ stakeholder interests and the few really urgent ones.
So maybe right now none of the suppliers of components for the PPM knows when and in what count the workers will be back and how stable the supply chain (materials, logistics …) will be. – And so aren’t able to tell Philips/Screeneo/Chinese contractor anything specific.
Or maybe the forwarder doesn’t know when the local driver will be back for work or even if he’s alive. – And so isn’t able to tell Philips/Screeneo/Chinese contractor anything specific.
Or maybe DHL in China is in trouble rescheduling every tiny piece on their side and trying to sort all their stuff out regarding international shipping (getting crews and cargo/flight slots ready) and checking when different countries stop accepting inbound flights from China (which is changing maybe hourly?) and other dependencies to official decisions. – And so isn’t able to tell Philips/Screeneo/Chinese contractor anything specific. Or even DHL just tells them to be patient (shut the *$!% up) because they have much bigger issues.
Or – most likely – it’s a mixture of all these factors plus dozens more.
You see? – It’s so much bigger and the devil / virus is in the detail. And your neat little projector will have to go through so many (hopefully clean) hands in the meantime.
So how could any reasonable human being dare to give you more than vague information – but still update you with the numbers they truly know – in times when this kind of information could be outdated at the time of writing?
Nevertheless, someone whose life depends so much on a projector and – under the aforementioned circumstances – isn’t above such things, should urgently rethink his life. 
