General info about shipment and manufacturing

Sorry to bother you, but Does Korea also include in 4000?

Contribution ID11553 , do you think I will get mine in the month of March??

Best regards.

They have 700 that were made (finished) but not yet packed for shipping. When they have enough people back they’ll start making more and packing the items they had previously made so they can ship them out.

The 4000 mentioned were EU backers, some of which were supposed to be included according to their backer ID in the batch that got sent to the EU but were for some reason left out.

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I previously switched the banner off, is there a way to get it back or a link to the post included in it?

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signing out and signing back in worked for me earlier… or try the incognito mode if u just want to see the banner once.

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NOTE: Please scroll down to read the complete announcement!

We know we are late concerning the shipping and many of you are asking about the delivery date.
The latest news from the Chinese Gov is to reopen factories on the 24th due to the Coronavirus OutBreak. Our factories are reopening slowly but they are stil missing some workers as they need to spend 14 days in quarantine. Our engineers already sent us a news software version 1.0.26 in order to test

  • Inspection starts on 28th of February to the 28th of March
  • Totally 10K will be done before the 28th of March.
  • All backers with issues (broken AF…) will have their replacement PicoPix Max shipped first
  • All forgotten backers below 4000
  • Next are our friends from AU/NZ
  • We will ship as usual, 500 by 500 or 1K by 1K.
  • We have already 700 pieces at the factory, ready to be packed and shipped. (can be shipped only when the factory reopens)
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Can you explain what “inspection” means in this context? Thank you.

Inspection means QC + inspection to be sure that all goods are well packed and with the goos sticker :slight_smile:

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I can’t believe those people being impatient and pissed when on the other hand, the life of worker is at risk. Get a grip on your life for god sake! those will arrive when possible. @Philips_Support_N should not even answer to those message, this is ridiculous and shameful.

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All the update are given as they are available, what more is needed? Those post of asking more info are sterile at this point. They are just a reflection of some consumer frustration.

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Also remain polite, thanks :blush:

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Yeah, it’s a panic over nothing, and getting some bloke in Australia a gadget that nobody actually needs is more important than protecting the health of millions of people.

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Hey Callan, I understand you are angry, but please keep if civil and don’t point fingers.

The latest updates are in the banner. Let’s see how things unfold end of the week as they say workers are coming gradualy to the factory. Also, you mentioned you backed the project back in July, can you tell me your contribution ID? Mine is 16*** so I’ll be one the last peope to get it I guess :).

Cheers,

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If you can read it’s not about getting it it’s about the whole drawn out process it’s been a right joke really let’s be honest

And what would you have done differently?

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Well John if you have been here since beginning and get promised something and then get told what you was promised and backed now don’t have the soft ware to do what it’s post to do and was out right promised dates tell me it’s not frustrating it’s a start up yes but it’s Phillips who make theses things a lot don’t really comment on much and keep every one in the loop and they say we’ll take a refund It’s not been professional at all really

Who is pointing fingers ???

I’m
Very civil let’s be honest it’s not been ok and I’m aloud to express my views too

Telling someone to shut up is not very civil.

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