yeah!! great news!
Hello, we can do it only weekly.
@Philips_Support_N I understand your viewpoint. However, at the moment it’s really hard to get an idea of where we stand in the queue or if forgotten. So atleast at every shipment announcement if you could declare that upto this contribution ID or for these countries we have closed all cases(shipped everything) then it will help backers to set right expectations.
Very comprehensive and precise message.
For a change would request at least once to answer my question re expected month of delivery to remaining backers in the u.s.
Not even received one answer till now.
Thank you @Philips_Support_N for the explanations. These are good points!. I think that this is something that many backers were hoping to read without asking. I think that sharing the hard points in the production is something that make everything more transparent!
Thank you again
yes this is something we will do at the end of the campaign: a recap on all positive and negative points
did you manage to decrease the fan noise?
this is a surprise in the next update We are testing it now
@Philips_Support_N any update on shipping to the countries on the list where the expenses for shipping tripled or quadrupled. You had mentioned you were looking for alternatives. Any progress there?
yes we are still checking
Hi @Philips_Support_N. Can I check how many units are shipping to Singapore on the latest shipment, and whats IGG contribution number it is up to?
I certainly hope that you are going according to IGG contribution number and not an arbitrary number for each country, which amongst other things could be based on how much complaints each country raises, in which case you’re just inviting more complaints.
Hey @Philips_Support_N, could you please advise what is the timeline for shipment to Czech Republic? Thank you in advance, Rudolf
CZ: 19 backers for this shipment
SG: 0 for this batch
Good Morning @Philips_Support_N hope you’re well?
Please can let us know when the Backer Kit will be updated with the latest batch.
Many Thanks
Do you mean when the latest batch will get a tracking label? Or when there will be a new list of Backerkit IDs that are to be fulfilled?
You’re welcome
Hi @IvoGrijt thanks for replying, would be nice to know when tracking labels for latest batch will be available also when will the backer ID be update to reflect this?
Kindest Regards
Greece???
You told me end of April
11 people on this shipment.
Already Shipped: 22