@Philips_Support_N each backer on this forum is asking the same question: what’s the status of my PPM shipment? Instead of answering individual requests, please please please update the Excel list with additional information. Add information in which shipment each Contribution ID is in, and provide us with information about that shipment. I understand that individual tracking numbers are only available after the shipment is processed by DHL, but until that happens I hope you (or your forwarder) know the location and status of the containers…
Hi guys, I’m waiting patiently, but even my patience has a limit, so could you please tell me - when I can expect at least an email with tracking number, and at most - when PPM? My Contribution ID is 13510 (it is in list 3 and earlier you say that traking number will be sent 22 May) @Philips_Support_N@IvoGrijt
Dear all,
We finished the production for all the PicoPix Max as expected.
The last batch is being QC today
We are waiting for the remaining tracking numbers.
@Philips_Support_N how can Piotr’s device have been shipped from Hong Kong on Saturday when our devices were supposedly on the same flight on the 18th (mine was already meant to be sent out on the 10th) and my tracking number still just says that DHL has received the shipping instructions electronically… What is happening, did all of the EU list 3 devices get shipped on the 18th?
I am in list 3 (indiegogo 6121 - backerkit 15591512) but I haven’t received any tracking number yet.
Could you please confirm if you’ve sent through DHL all parcels or also used different companies? If only DHL, do you know if there will still be any issues for some destinations due to COVID-19?
Wow! That’s promising!
I’m in Ireland too and I’m still using the tracking number first provided, which hasn’t moved since shipping.
Hope mine is in the same situation as yours.
I got an email said my ppm has been shipped last Friday, And have a tracking number & link to Kerry Express, but the Kerry wesite said “No such Order” for the tracking number.
Product was supposed to have shipped on May 22nd and if the product was already in Hong Kong (and I’m located in Hong Kong), how come I haven’t received it yet?