General info about shipment and manufacturing

PicoPix Max Shipping & Orders
4823

thank you
The search for my tracking number worked!
(the …PrivateKunden URL)

(Of course the latest status didn’t change since the 18th but…)
_
Mo, 18.05.2020, 07:50
The instruction data for this shipment have been provided by the sender to DHL electronically_

4824

Updating some more:

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Orange boxes: Philips Projection
Blue Boxes: Interim Forwarder
Purple Boxes: Final Shipping company

  • Even though the tracking label is generated and made available as soon as it is Sorted and labeled by forwarder, the tracking details become active only once it reaches the final shipper.
  • The final shipper will say they have not received the packages because technically they have not received it.
  • Currently there is a information gap with the Interim forwarder where the team is facing challenges in getting the right updates from them
  • Some tracking numbers are getting updated as they are being received.
5 Likes
4825

Glad to hear that, unfortunately there is nothing you can do but wait for it to reach Germany warehouse.

Go through the Delays in tracking explained section in the News link on the top right corner. It will give you an idea on how long it took to Germany in the last 2 cycles.

1 Like
4826

Some people did get tracking number today. Did we hear from the forwarder?

4827

I’m not sure what happened to the one scheduled for 22nd. Don’t know if I’m supposes to receive a tracking or not. I’m OK with waiting, just want to know if there is a problem or not. I’m 16708. Can someone assist with this?

4828

News
Hello backers, we have posted 701 new Indiegogo Contribution ID here

4 Likes
4829

so one more final list? or this is it?

1 Like
4830

No we will add more. But this one is pré final one. Still some missing backers

2 Likes
4831

What i understand is that the forwarder has not provided the labels to Philips yet and which is why we don’t have a tracking number. Also they are not currently responding so there is no timeline when this will be updated.

I see some numbers did come in today though.

1 Like
4832

Yep, missing me :frowning: I was joking but I will literally be the last one :sob::joy:

1 Like
4833

Concerning the missing tracking numbers we are still waiting for more than 3000. We are pushing our forwarder everyday

5 Likes
4834

Any word on the 140 incorrect KerryExpress numbers that got uploaded in backerkit?

1 Like
4835

@IvoGrijt can you please check where is Piotrek in the lists?

2 Likes
4836

No worries, I have no doubt I’ll get it, I was almost the last one to buy the perk (when the ads started showing :sweat_smile:) Whoever managed the Facebook ad campaign should get a raise, i was shown the ad exactly when I was looking for a portable projector :ok_hand:

3 Likes
4837

You bought it in Dec right???

4838

Yes we targeted very specific audience

2 Likes
4839

Yep, had to check and it was 5th of December, contribution id 19441

4840

You should be in the list since a long time. Ivo will check why. This is not normal

3 Likes
4841

Thanks, I think Ivo mentioned I will be in the final list, so no problems there :+1:

There were below 200 backers from Poland so understandable to have less of a priority

1 Like
4842

did you get yours?