General info about shipment and manufacturing

Thanks for the update. What about other 1500 required Light engines, do you already have it at hand or you would need to wait for them before QC?

we need more than 1500: 8000!
This light engine is specific to us, very small and powerful, there is no stock and only 1 supplier able to do it. That’s why it’s a bit difficult sometimes with them.
They even increased their price in Sept last year because they don’t really care (more than 10%…).
It’s a very difficult process also and they cannot make 1000 a day. in Oct they produced 3K in advanced and since then producing them just for us

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thank you!

so switzerland is still open :slight_smile:

What are you talking about? We just posted some news about HK shipment

Maybe because there is no plan?

@Philips_Support_N Can you confirm the recent EU batch got the flight to Germany on the 11th with no issues? Or are they still waiting at Hong Kong?

Thanks in advance :slight_smile:

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Hi Tom, checking it

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I just found out that I literally live next to your HK warehouse. It’s a 5-minute walk for me hahahah.

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真係好肉緊,明明就係附近但要等幾個月 :joy: :joy: :joy:好有衝動踩上門

Any news about shipping to Greece? Please tell me the news

ahaha yes!

Thanks @Philips_Support_N :slight_smile:

And i get what you’re saying, but the fact that it was crowdfunded worldwide, just makes it impossible to handle it that way, in my opinion.

Just imagine Backer #3XX1 being in Indonesia, Backer #3XX2 being in the USA, and Backer #3XX3 being in England for example. Then you can’t just tell “Backers from #3000 to #4000 will get it in first half of April” when local post services and international shipping are not working properly. Also, it is quite a valuable good with battery in it, not just a letter.

I guess it’s more like doing the best they can for the maximum backers everywhere it’s possible, an it may be hard to summarize all this and tell precisely who gets his when.

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So what’s the plan going forwards, as the light engine supply seems very slow to build? I would off thought a company that can produce a high powered light source in a compact form factor would be encouraging itself to push forwards as your demand will increase when you go retail and products only really ever get more compact, so their market is only going to grow.

Hello @Philips_Support_N, @Philips_Support_T and @IvoGrijt. I’m from Brazil and my BackerKit ID is: 15594448. I saw the post some days ago about suspended deliverys by DHL on Brazil. Today, on DHL website there is a information that they’re doing the deliverys but with a delay (1-2 days for Brazil). My Backerkit ID number was on one of the lists that was post here. I would like to know if my ppm will be on the next batch, or any another kind of information about my order.
Thank you for your time and helping :smiley:

Seems to be a bin problem to check if goods on plane or not.

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It’s not the first time that a clear request like this is not been answered.
As previously said, any news is been shared by @Philips_Support_N.
No reply means no news.
If they should reply to any answer with a post like “no news for Greece shipment”
“ no news for Italy shipment” “ no news for…” …do you agree that the result could be a little bit annoying?!

Another ten days? Wow.

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Hi @Philips_Support_N. I’m in this Excel list for the shipment on 11april but i’m Still waiting my tracking number and status in my backerkit account dident change. I’m in switzerland. Can i have an answer please

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Hi @Philips_Support_N. Thanks for the updates. My background is manufacturing and I know what a nightmare is supply chain and deadlines :slight_smile:

I read the posts and there is no info on Romania. Do you have any news for us?
My backerkit id is 15585953
Thanks

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