My projector arrived today; focus does not seem to work under any circumstances. Neither autofocus nor attempts to manually focus seem to have any effect. The picture only appears in focus at about 50 cm in front of the projector.
I’ve tried updating the system software; no change. Anything else I should try before requesting a repair or replacement? Any way to know for sure if I’ve been affected by a hardware issue?
I live in Canada – I don’t have a lot of experience with international returns; I’m somewhat concerned that I will be charged again for import duties etc. If there is any alternative, I’d like to know.