Replacement reason: PPX620 RED/BLUE BLINKING LED
I filled out the “Return Request Form” as instructed by “firstname.lastname@example.org”.
On the “Return Request Form”, I also filled out “preferred pick-up date”.
The DHL guy showed up today to pick-up my PPM and was asking for proper documents to ship/return the PPM, which I haven’t received yet from Philips/Screeneo.
What type of paper work or documents do I need to ship/return my PPM via DHL for a replacement?
And, when can I receive the instructions and documents for returning/shipping my PPM for a replacement?
Support Ticket #: Request #24369
Backer ID: 15583826
Contribution ID: 16137