No fan noise, device switches automatically off

Good to know this last part, because it means the fan itself is not dead, but there’s something causing intermittent functioning (more often not working than working).

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@IvoGrijt @Philips_Support_P

Hello Ivo, Hello Prashant,

I managed to update to fw 1.1.0. Fan still does not work.
PPM switches off randomly (Battery Status: 96%), although plugged into power.
Overheating should not be the reason after one minute. Device now cooled externally with a small
desktop fan. Body did not feel hot when switching off. Did not switch off so fast when only on battery.

The new fw looks really good and shows a significant improvement with performance.

But my PPM is a hot candidate for replacement. I will put it back in the box and adress support the next days.
Hope, I do not have to wait another 6 month. Don’t forget, I fell in love with this tiny little magic box.

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I sent my request for replacement to support@screeneo.com yesterday.

Now I will allow 3 days as requested for an answer.