Philips Screeneo s6 with external HDD

I recently tried to connect my external HDD to my screeneo s6. I formatted my HDD from NTFS to FAT32, as the manual mentioned that only FAT is supported. I connected my HDD to my Screeneo via USB. I can not find my HDD anywhere in my file manager, Kodi, VLC or MX player.

Can anyone explain to me how I can access my movies that are stored on my HDD.

Kind regards

Hello, have you tried both USB ports? Also, what is the storage capacity? Thanks

I have tried both USB ports, the hard drive in question has a 10TB capacity.

Kind regatds

I have tried both USB ports, the hard drive in question has a 10TB capacity.

Kind regatds