Picopix Max one not working

I have purchased a picopix Max one projector and after plugging it and switching on the philips logo appeared and after 30 seconds it shut down and won’t turn on again , tried to charge it for at least three hours still the LED light is red and won’t turn on

Dear community user,

Would it be possible that you make a short video of the issue and post it here so we can better assess it?