Random Crashes while watching Disney+

Hello @PhilipsEngineering

Recently I am facing this issue where I am watching Disney+ for about an hour or so, and then if I press the ‘Back’ key in the remote, the projector crashes, and a black screen with a “ROCKETCHIP…” message pops up. Then it restarts itself.

It’s been happening a lot recently. Anyone else faced this issue?

Also, I am still having trouble focusing on my first try as it freezes. Then when pressed 2nd time, it focuses ok.

Any help will be appreciated.
thanks

Same issue here, I found that if you pause the video before pressing back button it won’t crash.

1 Like

ok mate i will try this…
thanks for the suggestion