Thank you for trying to help here.
I got the email that my picopix was shipped 2 months ago. Tracking number wasn’t working in the link in backerkit. I had to go to dhl.de to see my product. After 2 months of waiting i got imformed that my product returned 2 sender.
I have opened 2 tickets through firstname.lastname@example.org but no answer for many days now despite that you say you will answer in 3 days. I know you have to handle too much staff these days but we must be served as well. We are waiting almost a year to get the product.
What should i do now? Please let me know.
If you need any info from me let me know