Oui un beau bébé 900 grammes courage pour les autres
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Thank you.
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Thank you, I see I’ve received the email. Awaiting tracking info so all is good.
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Hey guys!
I called with DHL parcel, i am in the batch Jordan! my backernumber is 16379, they cant seem to find my package anywhere, whilst the site is saying it is being offered to dhl, but hasnt left hongkong yet? I was hoping to clarify!
thanks for the help!
That shipment is probably waiting to be cleared at customs in Belgium.
When it is cleared it will be transported to DHL Germany and then the tracking will become active.
If everything goes as planned like the last shipment from May 18th, then DHL will start delivering next week.
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Please see our [FAQ] Tracking and Shipping for an explanation for this.
Also:
We created a summary thread so nobody has to hunt down information but instead can find it in one convenient spot. You can easily find this thread by clicking on the News button in the top menu bar of the forum.
Check out today’s update for more news on the current status.
hello,
I have received a tracking number, checked with DHL and it’s been delivered elsewhere
looks like either the DHL tracking number you gave me was wrong or my order have been delivered to someone else, how can we check that??
thanks @IvoGrijt
Possibly recycled tracking number.
Check the faq at the top of the page.
well, it seeme to me strange as the parcel have been delivered like one month ago…already recicled?
and also in the same country…
Can you share a screenshot? DHL is reusing tracking numbers. Mine is the same. It was delivered last month in Portugal and now the whole process is restarted with the same tracking number. Its a knows case but shouldn’t be an issue.
@IvoGrijt
after checking the tracking number given in the email and that I can see on ma backerkit account
this is the update I see on DHL global
I called this morning to check why this was arrived in Italy abouth a month ago and still not delivered,
at the phne they told me it was transferred to dhl Express with a new tracking code, that I have traced;
and this is the other screenshot:
hey! If you see the tracking details, you can see that a PPM was delivered to a different backer on 18th May. You’ll notice that there is then a big jump in time and on 31st May YOUR PPM was handed over to DHL by PHILIPS’ distributor. I am seeing the exact same thing with my tracking ID and so are many others, DHL are just reusing their tracking IDs and at this point, until the DHL warehouse in Germany scans the PPM package once it’s arrived, the tracking ID won’t update. Apparently the tracking numbers should be updating either today or tomorrow- see the post on the General Shipping thread by IvoG. Just be a little more patient, I’m VERY excited as well for the tracking ID to update too!
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It seems they have given you the tracking ID of the previous shipment. Please wait till Monday EOD. You should have something concrete once the shipment is released from customs. Thanks.
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Both these statements are partially correct. The correct statements are:
If you see the tracking details, you can see that a package was delivered to a different person on 18th May
So a package, could’ve been shoes, or golf clubs for that matter, to someone else.
and
It seems they have given you a tracking ID that was used in a previous shipment by someone else to someone else.
Note how the shipment originates in Milan. Our shipments do not.
Please see our [FAQ] Tracking and Shipping #5 for an explanation for this.
Well now I look like an idiot 
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No, why, your explanation was correct except for that part. Thanks for helping out with the real… confused backers! 
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Any update? i am eagerly waiting to hear when would i get the product.
Please let me know.
Inconvenience regretted.
regards,
Pravin
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Hi Pravin,
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