Shipping to Mother Russia. New tax has arising

PicoPix Max Shipping & Orders
102

Here is the list of backers that were included in the Russian Train shipment. Our Chinese partners have informed us that this shipment is already underway to you. They told us shipping time would be 20 days.

However, you will not receive tracking numbers until the products have arrived in Russia.

16108930, 15594267, 15594747, 15593203, 15593483, 15592374, 15592531, 15590752, 15590961, 15591283, 15591297, 15591476, 15589642, 15589679, 15589776, 15589822, 15589838, 15589940, 15590017, 15590513, 15588573, 15588574, 15588862, 15588938, 15589338, 15587692, 15587719, 15587802, 15588146, 15588340, 15588374, 15588464, 15586558, 15586847, 15586966, 15586986, 15587099, 15587342, 15585993, 15586065, 15586126, 15586157, 15585218, 15585383, 15585390, 15585413, 15585428, 15583473, 15583487, 15583599, 15583678, 15583819, 15584158, 15584395, 15739040, 16518341, 16710257, 16745517, 16855740, 16897702

5 Likes
103

For the 15 units that could not be delivered by DHL, our team in China is working hard to find the fastest way to get these products back to you. We have given them your recommendations for DHL Parcel International Direct and the Russian Train express service. They are checking into these services.

3 Likes
104

Hello Steve! Can you clear the situation with my contribution #19959?

Thanks a lot!

105

Hi, I’m not sure what the contribution numbers are, but i think you have backer kit number 15588146. Please check in the backer kit.
If so, you are included in the 60 units moving by Train into Russia.

106

I can’t find that number (15588146) on Backerkit.
My DHL tracking was 3063391601.

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107

To properly understand and locate all ID’s and numbers, please read this explanation: Demystifing Numbers (Indiegogo, Backerkit etc.)

1 Like
108

Please check this link: How to find your Backerkit ID

109

It seems that my number is 16115602.
Can you please check it?

110

We found you. You are on the list of 15 that DHL Express could not pass through Russian customs. We are working on a new solution for you and will let you know shortly.

1 Like
111

@Philips_Support_N i think we may have a problem here. I’m from the list (15586126). I reside in Belarus and originally I’ve intended to use forwarder from Russia. But when all the stuff with additional IDs came up, I was contacted by Phillips team and we’ve arranged changing the delivery to Belarus instead (got that in email threads). However it seems not to be the case anymore. Can you check?

112

Fantastic, this is mine! 20 days only left. Hope so! :laughing:

1 Like
113

Thank you! Will be waiting for further information.

114

Hello!

My contribution ID is 10187 and I made contribution in September.
I was patiently waiting understanding your situation but now I see that you are shipping to Russia, but I’m not in the list???
I’ve sent email to support@scr…, but no reply.
Please advise

1 Like
115

Hello!

What’s about a new solution?

116

Hello Steve! My backerit #16115602. It seems that there are some problems with shipping to Russia.
Is it possible to change the destination now? I can give you an address in South Korea from where I’ll pick my Pico by myself?

What do you think?
Unfortunatelly I don’t know the customs rate in South Korea.
Konstantin

117

My item is not in the list again. Why? When i got my ppm?

118

@Anches Your Backerkit ID is

which is in the list Steve posted, so this applies to your perk:

119

Hi dear @PhilipsSteve, @IvoGrijt Phillips Logistics Team.
Tomorrow June 10 i.e. 10 out of 20 days of delivery beginning have passed.
We do not have any information about tracking numbers, etc.
Any news on our “mystical” train with projectors?

1 Like
120

No news. In the year 2020 you would expect different, but unfortunately it is how it is. Only when they reach Russia will we get tracking numbers.

121

Hi! What about my package? :slight_smile: ID 17062 placed in October and didn’t have any news