My PPM max began showing signs of the auto focus issues and also the picture was off level by quite a considerable degree.
I contacted customer support who were excellent, very quick and efficient in replying etc.
They sent out the return label for UPS etc and it was picked up back in June.
I have not heard a thing since.
I have followed up on email 3 times, not a single response.
Feeling very much like I gave a delivery driver a $1000 projector and he just took it home.
Does anyone have any recent time frames they have experienced for a replacement?
BTW I was an early indigogo backer, My PPM was straight out of one of the first batches.