I just updated the software and the projector restarted. The initial logo splash screen comes up and then the projector just displays a faint white image (see below). The main desktop screen does not load it just sits on this white image. Any suggestions?
My battery setup has gone haywire…calibrated …charged full once.at night when played a movie connected to charger instead of staying at a constant charge went down to zero.
Recharged again in morning …saw it go upto only 4% and then it started going n reverse.
Hurriedly reset…but no luck…not charging now
Hello, we can offer you to exchange it. Please send a PM to @Philips_Support_N
Do I need to exchange it ? You replace with a brand new machine right ?
I appreciate the offer.
Is there no other solution ?
Please try looking for a solution first with Ur tech team.post update it charged fine.
Next day didn’t carge beyond 60%.
Next day after calibration went upto 98%.
Same night while connected to charger at 96% it went down to zero in 1hrs 50 minutes normal mode.
Now it’s not charging beyond 4%.
Reset again twice same situation
Dear @Philips_Support_N Anatoly Wang (one of the backers)solved my problem by suggesting I try the recovery factory reset instead of the regular one and it somehow worked.
Thank you for immidiately offering to replace.
I would just suggest you tell people to try certain toubleshooting before that
Excellent and prompt service I must say !!
Keep it up !