I need your help, everything is well with my airmote.
Only now, the pointer is not responding. It is only on steady state when I am pressing the pointer button on the airmote.
All buttons are functioning well except for the pointer.
I tried to do some work arounds like unpairing and pairing the airmote to PPM.
I even removed and reinserted the battery.
Had to shutdown and turn on the PPM,
but all still failed to solve the issue.
Hey, I can recommend performing a factory reset, remove the batteries from the remote and try again from scratch to pair the airmote. If this does not work I guess this would mean a faulty remote.
I already tried connecting it to my laptop, still the same.
When I pressed the pointer button, the airmote pointer will appear on the screen as usual, but it won’t move.
Yes, it looks like the gyro is not functioning anymore. Please email support@screeneo.com and clearly mention the product (PicoPix Max), paste a link to your forum post, and ask for the return form. Then, fill the return form saying you need a missing accessory to be shipped.
I’m facing the same issue - airmote pointer not working. I tried the following but they don’t work: 1) replace battery 2) pairing to laptop (none of the buttons worked).
Try connecting it in the Bluetooth menu. So not Unpairing and Pairing, but Connecting.
The menu contrast is a bit difficult, but the Connect button is there. I have the exact same speaker and as you can (almost) see, the button is there.