General info about shipment and manufacturing

Like I said, You can expect a list to be out by end of this week.

1 Like

Same with me… Please go through the flowchart [FAQ] Tracking and Shipping.

It does take a while before it becomes active. However, I am refreshing every 6 hours too :smiley:

1 Like

Same here. Eagerly waiting for the tracking number to go live :sweat_smile:

my address needs to be changed. How should I proceed?

Mail the change to support@screeneo.com, then PM me the ticket number you got. I’ll check up on it and if not yet picked up will do it myself.

1 Like

Shipments to Saudi Arabia are starting today.
We were told shipping time is 7-10 days.

2 Likes

NEWS

  • I’m uploading 1831 backers now on backerkit
  • 60 tracking numbers for Russia will be uploaded soon
  • Saudi Arabia tracking numbers will be receive soon as well
  • for the 9 Australian who received an INT version instead of AU, we will ship the missing AU adapter by express
8 Likes

Hey all,

I’m finding this slightly confusing, Has Betty list shipped, or is it part Jordan batch?

3 Likes

request (22668) thanks! Look forward to hearing from you.

Awww yes, I’ve got the tracking number :cherry_blossom:

3 Likes

Hurray 2x Jordon Batch Items 1653x & 1x RMA Replacement Unit for my PPX I got in January (and which get a Battery/Charging defect later)

“### The instruction data for this shipment have been provided by the sender to DHL electronically

May, 31 2020 19:40 Local time | DE

This shipment is handled by: DHL Parcel

Hi. I received a tracking number on 28/05
Now i received another tracking number with DE.
What is that mean ? @IvoGrijt

Hi,

I just got a DHL tracking number (I previously had a Kerry Express tracking number in Backerkit). DHL has my UK postcode but it says it was delivered to Turin, Italy when I click ‘Track shipment now’. Is this normal? My IGG contribution ID was only added to the list around 20 May so I don’t know how this can be right.

where are you from? Europe?

Seems to be a common case of reusing the tracking number by DHL.

Nope, middle east. that is really wierd

seems u got some else’s number today. I’d disregard that.

@Philips_Support_N: Can you please check if this number belongs to someone else.

Yea that was my guess too.
Well hope they will fix this asap.

you need to use the CR number. If you go to logistics.dhl.com you’ll see that it’s not linked to anything for the moment

Ah! Simple enough explanation! :clap: