Contribution ID
8558
Contribution Date
September 13, 2019
My number is not on the list. I ordered so early, why is it not on the list? Even when the delivery came to my house and returned again, there were no people, so I still can’t get it. It’s almost a year. Don’t repeat just like a parrot, but answer it properly. Where is my stuff? Where is my money?
Thanks for the update @Philips_Support_N. I would appreciate if you could also regularly provide some update on the countries having shipping issues. Hope to see my contribution ID in the next lot:)
You’ve all been waiting so long, that we don’t want to confuse things more by passing on information that isn’t 100% confirmed. However, what I can say is that we have agreed on solutions with our forwarder for all countries except Brazil (sorry guys), and we are waiting for confirmation from them that they are executing our plans as agreed. This includes getting the units into Russia before the duties change on July 1st.
We will do our best to have a solution for Brazil before the end of the week.
@IvoGrijt@Philips_Support_N
Just copy and paste my question from 9 hours ago here. and sorry I mixed backerid with my contribution ID.
Guess it was kinda late for having this question, my BakerID = 15587591 / Contribution ID = 11563. , ( shipped to Taiwan), backerkit survey has been done for a while (or a long time ago), somehow it is still not been locked when I log in today to check it so I just tried to submitted it again, obviously I can not find my ID anywhere in the list too, can you kindly double check what is going on and when I will be able to receive my ppm, seems like there’s shipping for Taiwan backers already.
Appreciated
Can you include a second column with the shipment date ? Especially now you’re updating existing lists and adding records to the existing file… Or perhaps it would be better to use a ‘Shipment ID’, since the shipping date has appeared to be quite volatile…