Little mistake in “Wednesday June 6th” (Wednesday the 3rd or Saturday the 6th)
Hi IvoG,
I appreciate all the complexities that go into these shipments and the issues Phillips/Screeneo is having with the forwarder.
Thank you for the clear summary.
With regards to tracking numbers just looking for clarification so that we can avoid questions.
As international shipments (non EU) are going out in phases even in their individual groups, they will trickle in to backerkit correct? As it is won’t be one big group and so just because one person got from Jordan list doesn’t mean everyone should have correct?
Also I assume same process as before. Tracking number does not mean it will work right away it will still require it to reach DHL hub, unpacked and rescanned for individual shipments before it becomes available correct?
Lastly can we get updates when portions of complete lists have been shipped out? So when Jordan has all EU shipped, none EU shipped and so on? I know this may depend on communication from forwarder so might not be realistic.
Thanks again to all the Phillips / Screeneo staff that have been working on the campaign both in here and the backend.
In the list 3 there are batch named Betty, which was not mentioned in this update. What will happen to the batch named betty? also there was no information about shipping to backers located within mainland China, not Hong Kong. Are mainland China backers included with rest of the world? And will DHL be used for these deliveries or another company? Thanks for your hard work.
It’s Saturday the 6th
Can you please check this number 20896 if it not missing as I keep checking can not see it.
Thank you
Forget to mention List 3 Betty??? Already shipped??
@IvoGrijt @Philips_Support_N @imdevu
Hi! I am in Listing 3!
Backer ID :15584091.
Indidgogo ID:16430.
But I have n’t received the tracking number so far. Can you confirm it for me?
Hi @IvoGrijt, @Philips_Support_N & @Philips_Support_N
First of all, thank you for the new information and for all your help.
What about the batch named Betty? When is that due to be shipped? My projector was meant to ship in the first week of May and then got postponed to the 18th - why is it not in the first batch named Jordan? This is already the third delay for me as my projector was actually included in list 2 but got pushed into list 3 (and I was promised it would be the first to be included in the new list) as the forwarder had said they ‘could not deliver to Malta’ due to logistical reasons when in actuality they could… Please include me in the Jordan or Laurent/Amy batch. You seem to have no issue reshuffling people around… IGG ID 8036.
I can see people in the 16,xxx IGG range are in the Jordan batch and I’m not!!
Thanks
This is what I was referring to. Please note the post is from 9th April - thanks
My shipment seems to have travelled from Shenzhen to Hongkong. It seems to be really coming together now.
@fomil I will look into this / have it looked into, thanks for pointing it out
Thanks @Davy, I got the dates like that from the meeting “notes” didn’t have time to check that!
I do not know how exactly the forwarder will group these, they indicated what I wrote down. But regardless of when and how he groups them, as soon as we have the tracking numbers we will upload them to Backerkit. And yes, they will still take some time from having been generated (so they can be printed and stuck onto the individual packages) to the packages being scanned by DHL for the first time.
Don’t know if we will, but I’ll keep it in mind
Betty is basically the original List 3. Those have mostly shipped already according to me, but I’ll try to double check somehow.
@PeteD: I did have to reverse engineer the list real quick, so perhaps the batches are not correct. I also saw some numbers twice in the list, some in one batch and again in another. I’ll look into that later on. Perhaps that will explain some stuff showing in a batch that you’re not expecting.
Thank you for the prompt reply, @IvoGrijt. I look forward to hearing your feedback on my projector and whether it will be in the Jordan list or if it has shipped out already (I do have a tracking number after all).
Thanks @IvoGrijt for the comprehensive overview, and thank you for adding Betty/Jordan/etc references to the batches. One favour: could you provide updates on the batches, as you receive updates from the forwarder? It looks like the flights scheduled for 16/18/22 were cancelled, correct? When you receive updates on flights (e.g. Monday 1st) please confirm here whether that flight actually left China and landed in Germany. Thanks!
Ivo, What about the rest of Southamercian countries! Southamerica is not just Brazil… I wrote you many times over this thread, also issue with list 1 backers thread and southamerica issues thread. Got a “like” from you as a response. Already read that the “like” means you already read my post and pin them for solution. But I haven’t heard any news for the rest of the backers from southamerica. My indiegogo ID is 7000 (was on list 1 with backer kit ID 15590853) so I am among relative early backers… It is amazing how they keep adding later backers on the list 3 and backers with numbers between mine. Should I be expecting my shipment also? Or me and the rest of southamerica (Not Brazil) have to wait. I know you probably have a lot of work but reading news about other countries and still being forgotten is really stressful @IvoGrijt @Philips_Support_N
Hello, I live in France and my ID is 21060. I can’t find it on the lists. @IvoGrijt Please, could you verify ?
Thank you in advance
I’m not sure if this is the final list but I don’t see my contribution ID on it (# 21243 - Abu Dhabi).
Could you please confirm? I know I’m one of the last backers but just wanted to make sure I wasn’t missed in case this was the final list indeed. If there will still be further updates to the list containing the last remaining backers, appreciate if you could advise when the shipping is likely to take place.
Thanks in advance!
Great work, sorry to hound but did they have any info on the list 1 and 2 missing?
There will be more updates, also waiting
Thank you for the clarification! It still takes a while until the PPM arrives, but we finally have the certainty that it makes waiting easier!
I have 3 devices, 19791, 19840 and 19845. My contribution id 19845 shows up on list 3 three (3) times but 19791 and 19840 are not listed. Is this correct due to the multiple order?