Getting HDCP 2.2 error

Got this error while playing amazon prime content, wasn’t Philips screeneo supposed to have hdcp 2.2 support
Google Photos

Hello, which device from Amazon are you using ? Have you tried another HDMI port?
Thanks!

amazon firestick 4k max, I got this error only once when there was a crash when streaming(there is another discussion about it going on as well) and I restarted the projector and because my firestick was connected to external power source it started with the video directly instead of starting from home menu, so really don’t know what happened that caused this issue

so it happened only once?

yes, as of now

where are these settings??

i think you are confused, I am not streaming through vlc player or PC, I am using amazon firestick and amazon prime video application which resulted in this error