November 9, 2022, 8:26am
I connect the PS5 to the video projector and cannot activate HDR with the last firmware (1.6.7), I have a message saying that the device does not support it.
I tested both of HDMI with the same message.
The HDMI cable used is the one given by Sony with the PS5.
But with the first firmware, the HDR worked because I had to adjust the hdr settings on the PS5.
November 12, 2022, 1:16am
Yeah, i have the same issue with mine on windows, no more HDR but it worked on the original firmware version
November 24, 2022, 9:14pm
To get HDR10 working on my alexa fire tv with firmware 1.6.6 i had to use bluetooth audio output. With ARC enabled, it was not detected. I’m using HDMI 2.1 cables.
December 2, 2022, 6:30pm
Update to firmware 1.6.9, the problem is still here.
December 16, 2022, 7:55pm
Update to firmware 1.7.0, the problem is still here.
December 20, 2022, 2:46pm
have you tried hdr with another device ? I acheived to make it work with my nvidia shield, but not on my pc
Please try setting sound output to ARC and then back to internal speaker, AUX or Bluetooth.
Explanation: When ARC is enabled, HDR is disabled because HDMI is dropped down to V1.4 for technical reasons. It’s possible that after the software upgrade, the HDMI EDID value became stale or corrupted. Setting sound output to ARC and back to internal speaker will cycle the HDMI EDID from v1.4 to v2.0 and might clear out any stale or corrupt settings.
December 21, 2022, 6:25pm
Unfortunately it didn’t work.
I tried to change the sound output but I still have the problem.
I also tried restarting before switching back to ARC
I got the same issue. If I run Google TV (4k Chromecast) it supports 4k and also HDR, but with the PS5 it says the TV doesn’t support neither HDR nor 4k.
Tried connecting directly in both HDMI ports and toggled audio output.
Any update on this issue?
PS4 Pro… and issue here… 4k Firestick works no issue with HDR and 4K upscaling. PS4 Pro say ‘TV not HDR’ and I’ve gone through messing with ARC etc… what now… ?
May 28, 2023, 12:49pm
You can try to use another HDCP 2.1 /4k HMDI cable.
May 30, 2023, 9:13am
Need to change the cable.