Issue to upgrade software

Hi,
Always when I want to update the firmware from the ppm it stop downloading half way and speed slowly drop to 0. I still can update offline but any idea why this happen?
Thanks,

There are already multiple threads about updates. Please search first - almost guaranteed someone already asked and got an answer

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you might find if you have a vpn it may help with the download speeds

Or actually interfere with the download, try turning it off if on or vice versa.

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I’m not using a VPN to update always off for updating. The question is why I need a VPN to update my ppm???

You don’t

In fact I turn on my VPN and no problem anymore to download…