I asked them directly on the 29/5, on 3/6, and on 12/6. This last time I even talked to the manager there directly, and his only reply was to ask his subordinate to update me, which still hasn’t happened. None of the prior times did I get an answer at all from them. On the 9th I asked another colleague if he had gotten any replies, and he also had not.
When do I want to tell you any answer: as soon as I have one and understand it myself. Like this morning when I got the reply from the manager there himself regarding the EU and ROW shipments, I only took some time to edit the reply for grammar and spelling and then posted it right away.
No matter how cruel or not, if it’s pertinent and has no mitigation we do share everything with you guys and girls. The other day I even got attacked for telling someone one of the many possible outcomes of an address change being sent to the forwarder after the fact of first sending them the list. Had I said nothing he wouldn’t have lost his cool, but I would not have been complete either.
Yes, that seems to be the case indeed. I don’t know why and it’s not because we have them and don’t upload them, we simply haven’t gotten them. This either means that the forwarders either have not (generated labels to) shipped them, or simply have neglected to send the labels to us. We keep asking them, but have yet to hear definitively from them. If they also meant to include Taiwan when they said DHL would be picking the goods up in Hong Kong by Monday at the latest, then we could have something by then. But that’s a guesstimate from my part, not a certainty.
Speaking of timezones: have you noticed how often you get replies during my night (CET, which is GMT+1+1 for DST at the moment) and your morning? It’s because I’m often waking up very early or staying up all night just to be able to “catch” the forwarders in their office hours, so I might get a quicker response and questions don’t have to go unanswered for days. Even now it’s 4:15 on a Saturday morning, and I’m here answering questions to the best of my abilities. If anyone is being as transparent and available as they can be it’s me.
Or was this last part too emotional? 