I’ll go for that. I’m looking at it from a pure information/engineering point of view with no interest in making Screeneo look bad. I think more companies should adopt a more open strategy but of course it might scare management that you have a bunch of people voicing their opinions in an open forum.
In this particular case I think it’s fair to say that this forum deals with something that isn’t a finished product (yet) and the known issues (as listed in the Knowledge base) backs that up. The list would help prioritize engineering efforts where it helps the most, it removes most of the guesswork of which fix(es) should be prioritized.