I am using the Pico max from last three months. It was working great but from last one month it was giving me trouble. when I turn on the projector the image just pixelate and froze. I have turn it off and restart it many times so that to work. but now its freezing too often. I need some help from Philips.
I re-read your first post. You say you have to restart it over and over before it finally starts up properly, and then it eventually freezes again. But you do manage to get it going eventually if I understand this correctly.
Next time you manage to get it working, can you try a factory reset (make sure the power cable is connected)?
And after that I’d like you to try to leave it on for half an hour just on the home screen, still powered by the charger.
I always connect the power cable. It has two scenarios, first scenario after the power on it was just a blank screen, home screen was not showing up at all. So I am trying to restart it now the second scenario if it manages to go to the home screen with in 1 or 2 minutes its just pixelate and froze. All these scenarios you can see in the video link I provided.
It used to work good. I am having this issue from last one month approximately.
I will try for factory reset and will let you know.
Its been a long time since I posted my issue here. It will be great help if picomax team respond and fix the issue. I don’t want a new device. Please fix my pico max and I am willing to pay for courier charges.