Hi PPM Team
The projector is turned on because the fan is working and I can cast to it (it projects my video’s sound)
But the projector bulb is not turning on at all.
Totally dark even with the projector running
This happened after the launcher crashed while just navigating through the projector settings. Was working for 1 hour (hence I could set up the WiFi and updated to 1.0.24) but now the bulb doesn’t light up at all.
I am based in Singapore and remember that you mentioned the PPM can be serviced here. If I need to send it to the service center, please provide the details and refund the shipping cost accordingly.
This is so frustrating!
"- We changed the PCB to get Bluetooth 5
- Issues with Autofocus function are coming from the Light Engine suppliers and we finally found the root of the problem: not enough glue and shipping issues"
So, are we all getting new PPMs? Mine was shipped 29 Dec.
Contribution ID: 5726
Contribution Date: September 2, 2019