@Philips_Support_N
How and where to ask for a new battery?
My PPM is expanding (not too much for now) but I prefer to change it as soon as possible…
Thanks
please send us an email at philips.projector.eu@screeneo.com
OK, Sent
@Philips_Support_N
I received the answer…
"Unfortunately, we do not sell the battery. I must ask you to contact a local battery supplier, and tell them the specifications.
You can find the specifications on the last page of the manual, within the appendix:…"
What does it means??? Did you said tha Philips PROVVIDE FREE batteries for replacement???
Hello,
sorry about this, the agent didn’t know about it and we just briefed him.
They will answer you.
Thanks!
1 Like
My gosh… ! Free battery but shipping will be 68.94 Eur! The Philips guys like to play!!!
At that price I’ll buy a new battery without shipping cost…
No thanks and No thanks to other Philips products…
Hello, yes indeed we need to ask for the shipping via UPS. As this is as lithium battery, not many courrier can accept it.
Whst exactly are the battery specification then ?
Can you guys release one video for MaxTV on how to change the battery as well?
I am likely facing a battery issue (unable to load pass the white opening screen 90% of the time, blinking red/ blue light once plugged in and switches off once it’s unplugged)
May I also have the exact specifications of the battery apart from just 21000mah lithium battery?
I am worried that it will not be the exact fit if I purchase one online and it will be a fuss to return.
It will be nice as well if I can have a link to where I can order a replacement battery myself.
The device is fantastic and I love it, but the battery is not acceptable if it’s dead within 1.5 years (the projector cost more than 800 EUR) and the local Philips support has informed me it will be quite expensive to repair this issue.
Thanks!
I am facing a similar issue and I even cannot get pass the opening white screen, so annoying…as my projector (Picopix PP720) is just 1.5 years old.
Same issue with mine. I did find the video that allowed me to remove the battery, but can not seem to find a replacement anywhere. I even went to batteries plus and tother specialty houses with no luck…Philips Please help us find the batteries if you can. @Philips_Support_N
Hello, I have a PPX620 with a broken lamp and damaged touchpad cable. But the battery looks good. The lower part of the plastic body (where the tripod screw is) is also undamaged on mine. Maybe it would be possible to share some parts one way or the other and try to fix it. Of course, for some money. What region are you from?
Me from Central Europe (Czech Republic)
thanks so much for this post.
my indiegogo picopix had 3-4 dead pixels and i sold it, buying a new one from amazon in jan 2023.
today i just noticed that the amazon picopix battery was bloated (projector stopped being flat on the furniture) so following this tutorial + the official video (https://www.youtube.com/watch?v=vhnE6vN8WRY) i removed the battery.
in this process i also covered the LED transparent plastic with black duck tape to cover the police siren LEDs.
while i see others want new batteries, mine stayed 24/7 plugged (i know, wrong) for almost 2 years (2-6h usage DAILY)
thanks for the tutorial and long live our projectors!