I had major issues with my Pico pix max and had to return it for replacement. I want an update and i have sent a mail too on this. What is with going silent after receiving the product back?? It’s been weeks or months even
Dear community user,
We appreciate you reaching out to us, the situation is not forgotten and we are currently chasing the status from our repair center.
CS has reached out to you via your ticket and will follow very shortly with further information.
Kind Regards
Pls update me at the earliest, i m missing the projector badly and it is scary that i don’t even know what’s happening or the status of the product
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To be fair, it took almost a month, but they sorted me out in the end and that’s the main thing 
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