Screeneo U5 3D issues

Screeneo Screeneo U5 (SCN550)
1

I’ve got a couple issues with the U5 3D capability some people here may be able to advise on. I have emailed support as well and saw this in the reply so trying here as well.

  • There is a blue cast over the image in 3D mode. This could be the sync pulse but I don’t recall it being like that originally. It looks better through the glasses (Boblov) but there is still a light blue cast in the dark areas

  • There is often tearing in the videos usually noticeable in panning. This appears as a horizontal line that is usually at the top of the screen and breaks the 3D. This is playing via PC but I believe I had the issue playing on the machine directly as well though I might need to confirm that. I’ve tried various settings on the projector in the hope it can remove that but so far it persists

2

Hello, can you send us a video so we can check ? If you post it on Youtube, please set it has HIDDEN, no public

3

I have created a video of the blue-cast over the screen in 3D mode. It is actually far worse than I realised when I got a new screen and viewed it up close. It has dithered the entire image (including the UI) with a highly reduced colour pallette which I believe is the cause of the blue cast in all the dark areas.

4

I am also having an issue when 3d is enabled a blue hue is cast over the entire screen, the glasses seem to make the blue go away, however is this normal for the 3d setting?

5

Are you seeing the dithering like I am seeing in the dark colours? Where everything becomes pixel dots?