The Pico max was good when received, however, after update of software and being used for a few months, the follow problem occurs:
- Remote “Cursor” doesn’t show up on screen, although the LED light flashes on the remote.
- HDMI not always working, there may be bad contact due to quality problem
- Mirror Cast frozen, blurring, or off suddenly.
I can stand 2. and 3., but 1. seems like a defect, no idea how my remote can be repaired or replaced.
I am currently in SZ and it would be glad if Philips team can guide me where to go to fix my remote.