Bad Quality suddenly

Hi,

I was watching my PPM and suddenly the quality of image was worse. Particullary you can see in texts like the homepage. Until that moment the quality was much better.! Now appears like more pixelation or some lines.

WhatsApp Image 2021-03-15 at 10.13.45|690x494

Attached images.

I am ver y worried. Is broken my PPM? Any solution?

Hi @toniface we have received reports of a similar problem from some other users after firmware update 1.2.4. We are working to identify and solve it asap. It appears that just restarting the projector, or in some cases doing a factory-reset solves the issue. Please also try to activate autofocus 10-15 times, pointed at the floor and then again at the ceiling.

A post was merged into an existing topic: Slightly doubled image