Dead on arrival?

[mhoegh]

There are related posts you could check out:

Initial setup/nothing is projected

Just got mine today. Powered it up, LED turned blue, fan turned on (noisily), but nothing’s getting projected. Am i missing something from the initial setup? I feel stupid. thanks [IMG_20200120_205308]

Here are instructions for returning the unit:

Initial setup/nothing is projected

Ok, sounds bad, it’s most likely the LED or OE is defective. We’ll need to exchange it. Please email bugreport@screeneo.com and tell them you need a replacement unit due to this problem. They’ll send you a form to fill with info like serial number and your backer Id. But a heads up: the Logistics team is still working out the return procedure for each region, so it’ll be a few days before you’ll receive instructions how to return it to us. The actual exchange should be fast tho…