Hi Philips, could you please let me know why I am not on the shipping list? My contribution id is 4477. I am concerned that there may be a problem as I have not entered a zip code. Dubai does not use zip codes.
1 Like
Iāve gone with this for now - I was saying before that the delivery stage is probably too prone to change to adequately map and I think that applies well enough to BackerKit upload too. With the current 1,480 some were meant to go to UK but had to be re-routed as they just couldnāt get anything forwarded too UK with Corona ongoing.
Given the next batch is due to 6+ countries it seems, chances are that shipping to some regions will finish faster than others and theyāll be able to get forwarded to country and then final mile delivery faster too. So some backerkits may be updated before others - without knowing how granular the information from Philips is going to be that could make a right mess of the chart - once this batch is out we could review how it was communicated. 
5 Likes
Thatās an awesome consolidated post.
Sad to read Screeneo are a country mile away from their 500 per day production target, but at least QC is picking up what would be a huge returns headache.
One thing this has certainly taught me, just wait until you can buy a product on the shelf next time! The crowdfunding platform is BS.
2 Likes
Unfortunately yes, itās not for everyone or for everything. If you like having input into the features and donāt mind waiting indefinitely then crowd backing brings the benefits of a lower price and earliest adoption possible.
If you canāt wait indefinitely or have specific timing issues, and donāt mind getting what the designers came up with without your input and at a higher final price, then by all means skip crowdfunding campaigns.
I myself buy off the shelf 99,99% of the time. Only when I want the benefits mentioned above do I back these kind of campaigns.
2 Likes
This looks great! There was a custom holdup b/w china and HK also. Iād put that there instead of post labeling. There will be another customs post shipment, but that is outside any control so we can skip that on the Flowchart.
1 Like
That was quickā¦ seems perfect for the info we have for the time being. 
1 Like
Just happened to check in at the right time
Next week we will have 2 production lines! Hopefully we will have a bigger QC passed numbers soon enough 
1 Like
As long as you are staying inside the house and not going out. #StaySafe
@IvoGrijt Medical professional here: The virus survives on cardboard around 24 hours, on plastic/acrylic or stainless steel around 72 hours if humidity an temperature is stable. Which should not be the case for a package changing countries.
So you should be safe handling it with gloves and a piece of cloth in front of your mouth. I open my packages on the balcony, get out whatever is in it with a piece of paper, place it inside on the floor, get rid of the gloves and the paper (bin it kill it) and step back inside, open the box of whatever I ordered and then go for washing my hands. This is absolutely enough to be safe!
6 Likes
Thanks Gizem, Iām not (that) paranoid myself, I just went along with the poster @macsan0123 to show him he has nothing to worry about even if he felt there was a risk.
But always good to get good information from a well informed source! 
1 Like
@IvoG You helped me alot in this forum with many many informations! Iām happy I can return the favour SOMEHOW. 
3 Likes
He he.not a medical professionalā¦just read it somewhereā¦thx
1 Like
Hi !
I know my contribution ID is high (#13140), but it seems you go by country rather than #ID! Is there any news on the next Canada shipment ?
Have you thought of a small gift for long wait ? A carrying pouch for instance, itās just an idea !
More transparency form your part could ease up the process for everyone! People donāt look mad at not receiving it rather than being kept in the dark.
Canāt wait to watch movies on this beauty thought!
Thanks for answering
Kevin
If it helps hereās my backerkit ID 11582840, contribution ID 13140.
4 Likes
Now thatās a brilliant idea something philips should have offered for the delay without your asking.maybe discount like free shipping but I guess they wonāt
I would be happy if I get a trouble free piece and a new one .
1 Like
Ild also like to know about the next shipment to Canada please
Hello @Philips_Support_N,
Can you please let me know if I am included in the next shipment list?
backerkit id 15589389, contribution id 8537
Thanks for answering
So apparently there is a new Update in the āPinned Postā asking backers to send an email with additional information.
What is unclear to me: who is this update directed to? All backers? Backers that already have a shipping info?
@Philips_Support_N can you please clarify?
Best Regards Tobias
When will this batch be shipped? My number is in the list, but status in backerkit has not changed.