We use standard AQL sampling for the QC. So for the lot size of 500 the correct sample size is 50 units for the general inspection level II. The acceptance criteria for AQL level 1.5 is accept at 2 but reject at 3 failures. So the lot was rejected.
100% sampling is neither required (due to online QC in the production line) nor does it give significantly more confidence that there are no defects (AQL sampling is already at 95% confidence level that the defect rate is under 1.5%). This is actually tightened now from 2.5 that we used earlier, which has resulted in 2.7% return rate (refund included) but only 1.9% defect rate at the moment from what I have seen. It’s still not very good for day-0 defect rate but it’s not unheard for a first shipment.
( Also from what I’ve heard if the reworked lot also doesn’t pass AQL then they will do 100% check and pick the passing units for shipment. )
So the lot is then rejected, I am curious, what would happen to it? Do you have to redo the 500 from scratch? What does this mean to the shipping schedule ?
Plz kindly let me know
The implications on the shipping timeline are that each day without enough completed items to warrant shipping out (as that goes by the 500’s or 1000’s) could lead to delays in shipping. But, they’ll check and rework all the 500 mentioned in the lot that had 3 out of 50 rejected again.
If they then do the same sampling of 50 and find more than 2 are rejected, they’ll test them all and allow those that pass the test to be added to the shippable lot.
So say in this 500 reworked and retested batch they find 480 that were ok, those get put aside for shipping while they go back to fix the 20. Testing the autofocus is quickly done as it doesn’t require reopening the case, reworking it takes longer.
So what was the whole point then of telling us there was 700 units that are waiting to be packed and shipped as soon as the factory opened? I’m sure that’s what most of the forgotten eu backers the au/nz backers were all led to believe that these 700 are getting packaged to ship and now a week later it will at least be in transit if not at customs, but instead? Anyway it is what it is
New update.
First Factory: 500 pieces are now OK. Need to package them. We should be able to ship them on Wednesday or Thursday
Second factory: QC on going, we should have some news in few hours
@Philips_Support_N:
This seems confusing, is it a typo an you meant to say 500 pieces are noW OK?
Cause why would you package and ship anything that’s not okay?
I was going to reply and ask the same thing earlier but didn’t think I was going to get a direct reply anyway so I didn’t bother, I don’t know if that part of needs to be packed was a reply to my question in regards to the 700? I have no idea, to be honest every announcement made by Phillipsnono is what can best be described as cryptic
@Philips_Support_N It’s been a week since you resumed operations, and haven’t sent out the first unit of the 11,000 you’re supposed to have SHIPPED before the ever-changing 10th of April. Are you still confident that you’re going to be able to produce and ship more than 2,500 units per week?
You were supposed to have 700 ready a week ago, 500 produced by one factory, and 2,500 produced by the other factory today. If you’re late, and will be changing dates, let us know now, not a day or two before the due date.
No, they were estimating / planning to according to estimates they were given on how many workers would come in, and that their work would be at a certain speed and of a certain quality. This has however not proven to be accurate or correct enough, so instead of giving estimates that may vary they now update us daily as they get the updates themselves.
But in any case they were not supposed to have like you say, they’re not personally doing the work and are also bound by what others manage to achieve.
Please have a little bit more patience and understanding, soon yours will be with you and all will be forgiven if not forgotten.
That’s still more than a month away, and we’ve only had one week since reopening of the factories. Their previous estimates were all proven wrong so far due to exterior forces, so why would you want them to make yet another one?
The way I see it, the team on this forum will keep showing up for work in their Swiss offices or wherever, chasing after the factories in China for info, production volume, and quality, and informing us on a daily basis now. They will also keep working on the return situation, arranging refunds for those who request those, while also doing all the other work they usually do. More than that can not humanly be expected from them I feel. Regardless of how things went so far, they’re still trying to bring this amazing projector to all who backed it within a reasonable time.
Es como el dicho: el hombre propone, y Dios dispone!
Think this is great and would prefer this. Would much rather know daily what process it is at then we should have X by Y date which can easily change.
Only ask is that as you start shipping can you list regions you are shipping to? Being in Canada I know I am not part of the first few shipments to go out based on priority but would love to know if it is worth checking backer kit or not.
sorry
