Sorry for bothering again: i just wanted to clarify something espec with the list that was provided earlier:
I got a mail on april 10 woth a tracking number, which states that instruction data for this shipment have been provided by the sender to dhl electronically…
Today on the 21/04 there is no update whatsoever on the number.
Since my package goes to luxembourg, am i under shipped or ready to be shipped?
Great, so let’s hope we’ll have the same pace in the next weeks as well (1500 / week). This would mean that by end of May all units should be produced and shipped (not received but shipped). At least from my high-level calculations…
I still have my doubts as we had 0 QC approved items in last 2 weeks. Hopefully we have better luck this week. My Estimates are Mid to end June to cover all shipments at the moment.
no… it doesn’t mean that… it means they have not reached the DE warehouse. They can be stuck at customs… or they are just sitting somewhere as COVID-19 is impacting movement from place X to place Y. They need to reach DE warehouse, where the logistic partner will pick them up from, for the shared tracking information to be live.
For EU:
The MAx are now in Germany. DHL is prioritizing medical goods… that’s the problems. We are in the queue. They are at the airport, not custom cleared yet.
Really you are still calling this a scam, come on.
First you actually recieved your product so right there it is not a scam.
Second not sure if you understand how email works but it does not mean an instant reply. I am sure in the auto response you said you recieved they would have given you a time frame for when they will respond to the email, has that time frame elapsed?
Third we already know that this project has a limited number resources so there may be a delay in their response.
If you have a copy of the sent email (to the correct email address) to prove that you reached out to them before the 30 days you should be ok.
yes. next Tuesday…
They are receiving 5.5Millions Mask for Switzerland, 2 millions for France + other countries + other medical stuffs. They are even blocking masks. In Switzerland, 1M masks are blocked at DHL warehouse since 1 month.
What do you want exactly? We are giving you the information we have. And we even shipped 7300 product. So if you don’t say clearly what you want, (Except I want my PicoPix now), please stop talking trash. You can call DHL and tell us: make our PicoPix Max prioritized over medical stuffs. I would be happy to be in the discussion