General info about shipment and manufacturing

PicoPix Max Shipping & Orders
4112

You’re missing the point with this:

For the order of shipping, Philips had mentioned that it would be based on the sequence each backer had backed. I would assume that this would be the case in a NORMAL global situation. But with the whole global situation on flights now, this would most likely be changed. Instead of just needing to see how many backers in each country to send the PPMs to, there’s also the issue of increased air freight cost as well as country restriction.
So in order to keep the air freight costs low, i believe Philips has to consolidate to send multiple units of PPM per country at one go rather than send each piece individually (which is not cost-effective). So this could be why there are gaps in the contribution IDs and the shipping is not in sequence. eg: in country A there are 500 backers whereas in country B there are only 5 backers. So the first 200 backers in country A could receive their PPM first whereas backers in country B would need to wait for all PPMs for the country are manufactured before they are shipped out. Again, this is what i would assume and might not be the true scenario.

Yes indeed, what you describe is exactly what everybody expects but the new list with contribution IDs shows that people from Singapore who backed with high IDs will receive their PPM before people with low IDs. That can’t be the case, right? As you say, orders should be fulfilled in the right sequence per country. There are not many people here saying that full backer sequence should be followed. By now, we all understand the basics of international shipping.

So your answer as to why it happened anyway is simply put: ‘Because someone didn’t do their job.’

Also:

I just feel that it isn’t worth getting angry or frustrated over a piece of product which may just marginally improve one’s life.

Come on, it’s not even about being able with or without the PPM. It’s about spending a lot of money on a crowdfunding campaign and then having to wait many times longer than originally projected and that again and again new projections turn out not to be true, partially due to COVID19, partially due to overconfident and naive Screeneo staff.

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4113

Thank you for the information!

4114

Ok, I get this. In this case where can I find the list of contributors by country and their place in the list (by country) I doubt they respect it either. Sorry. Don’t trust anymore. Contribution 12289 from October 2019

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4115

@Meghal, @Tristan, @Wayne_Yang, @rharishan, @Snir, @Savas_Vural, @Gsde, @Alexbird_Chong, @Liersi, @blagerweij, and anyone else reading this not replying, who felt I was condescending in my previous remarks,

I’d like to offer my most heartfelt apologies.

I had a very rough few days trying to get up to speed, to delve into everything going on (that most of you don’t nor need to know of),and still produce the information and results demanded so vigorously by you and myself. And I won’t even go into the effects on or the demands from my family life.

So because of the fact that I’m also human I reacted in a way that was less than becoming of myself, Philips Projection, or you, my fellow backers and now also clients. This is not an excuse but rather an explanation for my actions yesterday.

For those waiting on the list: I haven’t put the final edition together as I’m also confused as to what’s going on exactly, either I missed something in the briefings or there’s a logical reason behind the missing numbers, even within the same country like @Meghal and @Alexbird_Chong have pointed out a. I simply don’t know the answer to that yet, I’m busy trying to figure this out.

What I wanted to say but couldn’t find my regular patience and eloquence to do so was that the incessant and similar requests or chiming in, however warranted and self-brought-on like @Tristan pointed out they may be, are not helping at the moment! If you see someone posting something similar to your view, sentiment, or otherwise, a simple Like of that post would suffice to show us you’re also behind that sentiment. Like even now we are 20-odd posts later and I still haven’t managed to get the answers needed as I’m spending time reading it all.

I’m was and am still here for you guys, not really for Philips Projection nor myself. I got a beautifully working projector on February 1st, and I could’ve just resigned to reading these forums and posting every now and again. But I opted to serve in your benefit, fulfilled or not yet, so you could all enjoy the PPM like I do. So please whatever you do, do not question my motives or loyalty, and try to forgive me if I too show my human fallibility from time to time. I for one will keep working to help you all, and will try harder to not loose my cool.

Agreed? :relieved: Then just like this post.

Anyone still wanting to comment otherwise, please feel free to do so. Depending on how many do so I may move the conversation elsewhere where it’s still public but not in this thread here.

42 Likes
4116

So is there an update on Shipment List 4 ? In progress / on hold / waiting for forwarder ? Which regions will be covered in the shipment (eu / us / asia) ?

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4117

The raw data is sitting right in front of me, I just need to do the magic to connect and extract the IGG ID’s from it to post. But before doing all that I want to get a clearer answer to the questiosn posed above.

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4118

Brilliant, thanks for that update (and goodluck with the VLOOKUPs)

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4119

Which regions will be covered in Shipment List 4 ? EU / US / ASIA / ???

4120

That is some of the information I don’t know exactly, it seems to me to be backers in many countries, I haven’t figured out which are left in or out. I just get the list of Backerkit ID’s and join that with the IGG ID’s, I’m not selecting who’s on the list as I’m not dealing with the shippers myself regarding this.

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4121

If you’re updating the list anyway, what about including a column with the country in there as well ? If you’re doing VLOOKUPs, might as well throw in one additional column :wink:

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4122

Thanks for being honest! rather than distracting us with a lot of uncertainty assumptions earlier!! Anyway, appreciated for your help to iron it out and we do look forward to being included in this shipment for all Singapore backers as per Philip Support team told us, itll be shipped end of April or early May, tomorrow is already mid of May

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4123

Hey all, Number #11959

I saw that my Projector is on the list (Yay!) however I emailed 2 days ago to change my address, will my address be changed in time? If not no worries, I can just pick it up from the post office.

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4124

please send a private message to @IvoGrijt with previous address and the new one, email id from which you have backed on IGG, and IGG contribution number. Thanks.

4125

@Philips_Support_N my contribution ID is 16430 but not in the list, can you help to check if it’s missed? You had mentioned that Taiwan will be included in late of April or early May, hope this will happen as plan please let me know

Thank you!

4126

Unless you mailed the support desk already, I now have access to their supportdesk tool and have to get cracking on changing all the requests still pending.

Also: I inquired about the people missed, I could not get a conclusive or definitive answer as to why some people were missed. Note that this doesn’t mean that there is a reason at all, nor that it’s done on purpose. The team are working on shipping these all by contribution ID order, but because of … they seem to have missed a few.

Rather than focusing more on why and what went wrong, I will just endeavor to include everyone unfairly missed in the list that ships this Sunday. And by unfairly I mean situations where people from the same country are left out when there are some with higher numbers from the same country on the flight. If your number is however higher because you’re a late backer, you may still have to wait for the next shipment.

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4127

Fair play @IvoGrijt you’re doing sterling work…

cant wait to see if I’m on the new list!

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4128

NEWS

  • 1200 new devices will be ready for inspection next Monday
  • 1624 + 1200 pieces batch: EU ship on the 18th, rest of the world: 16th
  • 1320 batch: will ship on the 22nd
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4129

We was expecting an update on the list according to your promise you made yesterday. What happened to that plus 20834 it jumps to higher then mine which is 20896. Can help if there is any problems.

Thank you

4130

Looks like production lines are finally ramping up. I presume that ‘ready for inspection’ is the same as QC ? How many devices will be sent to EU, and how many to rest of the world ? “Shipped on 22th” is past tense, so that means 1320 have been shipped on the 22nd ? Of which month ?

Sorry for all the questions, but the above statement is really unclear for me. Perhaps we can label the shipments, e.g. ‘List3’, ‘List4’, etc. That would also make things more clear what the status is. (QC, Warehouse forwarder, Shipped, Landed in remote DC, etc). Identifying the shipments with a name, quantity, region/destination, and status.

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4133

Dude, my ID is #11751 and still not on the list. @Philips_Support_N can you please let me know why?

1 Like