Tomorrow (Monday 4th May) should be completely normal. Perhaps you’re thinking of last Friday which was Labour Day.
1 Like
Ah so its possible we could see some movement then?
I’m a happy boy
I’m jealous of my fellow backers in the U.K. who have been enjoying the projector over the weekend. My DHL tracking appears to have stopped on Friday night and isn’t progressing through the steps as fast as others. Really looking forward to it finally arriving…
2 Likes
Any update from dhl about asia shipping, my tracking number still has shown no sign of working (from april batch)
Anyone else had any tracking response?
Hello @Philips_Support_N ,
Is there any update about the banned countries\ medical prioritized shippment countries\ high shipping cost countries ??
ty 
Following the thread these days, I’ll try to summarise the points/questions for @Philips_Support_N’s input:
-
There was no update from the factory last week. What is the number of produced units and what is their status?
-
Is there an outlook from the factory for the numbers this week? They should at least have some high-level forecasts?
-
Can you provide an updated file with the list of units (ready_to_ship, shipped, open)? As @imdevu suggested
-
Are things on track with the current planned shipment on the May 10th?
-
Are things back to normal at the factory cause they seem to loose traction and provide sufficient reporting?
Thank you for the continued hard work on this campaign!
2 Likes
There is vacation in China until May the 5th, if I remember correctly.
1 Like
Daer Ivo , after another week , again , with no answer to my request (third time) I just have to pray that the package does not come back. Noting the total failure of the recovery actions put in place by your company, I wonder if you have thought something for your Picopix customers to avoid losing the reputation of philips globally. thank for your reply
2 Likes
I understand the confusion, but Ivo doesn’t work for Screeneo or Philips. He’s a customer like you and me. Although he should be getting paid by them at this point, because without him, this place would be a mess.
5 Likes
Thanks for the kind words. There are more of us trying to do our best to keep it clean, and speaking for myself, I’m not doing it to be paid, my reward is having a community of happy backers that will help me keep my investment in this device alive with support and new features for the coming years ahead.
@Rivelinho I’ve asked someone from the Philips staff to look into your address change request.
4 Likes
This is some great work. I just hope something goes in the favor of development and things don’t stretch out till August.
Which number are u on?
I never thought i would see the day of delivery. I ordered this projector back in Oct 2019 and have been waiting patiently ever since. I have now finally received the projector today. Is it worth the wait? we will see. First impressions are positive, it is on charge and when i set it up this afternoon i can give more feedback if anyone is interested.
This was my first experience with a crowdfunding product. It has unfortunately been delayed, more than usual i assume, by the Coronavirus and the impact this has had on production and shipping. I was not desperately in need of the projector, but i know for future purchases not to go through crowdfunding pages if i do need it urgently.
For anyone who is yet to receive their projector, stick with it and be patient. I have received mine so it is easy for me to sit here and say that but they clearly are producing these now and managing to ship, deliver and fullfil customers orders. I live in the UK, i am not sure about other countries, but logistics might have a bigger impact and delays might be longer. It is worth it in the end and seems like a great little projector.
If anyone has any questions, please ask away.
4 Likes
Welcome to the forum! We would love to hear any feedback +ve or -ve that you will experience soon enough. 
Did your tracking number stop in Germany or did you have notification all the way to your door?
Nice. Would be great if you will share with us some of your impressions.
I checked the tracking last night and it said in Germany still allocated to DHL (or something along those lines). Then i woke up this morning with a text message from DHL saying they would deliver this morning. I am not sure where the break down in communications is between Phillips and DHL but do not rely on the tracking website. the last time it was updated was 10 April saying i have been allocated a shipping number.
1 Like
Hi There,
This is my first message here and till now for me it was just a wait and you will see.
as I can see my BackerID is on list 3 (15586048) but I did not receive a confirmation/shipping or Track and trace code. can you help me with this ? is it shipped or went there something wrong.
greetings,
As can be read in the Latest News Updates Summarized thread,
Tracking labels will only be available once the shipment actually boards the flight.
1 Like