Thank you very much for the help!
Exactly please respond if you still uploading the tracking numbers or it is already done and me too was forgotten one more time.
#3503
Iām Backer ID #1986, in Shanghai, with order number #11583588.
Iām not in the list you communicatedā¦
However you said that the forgotten numbers below 4000 would be shippedā¦
No information about Asia, only Europe/Australia/NZ.
Iām quite a patient guy, but now I donāt know what to think. Iām matching many time your shipment description but I m never in.
As we are only 15 in China are you postponing us Everytime?
Because on the lvl of unfairness is pretty highā¦
Hope you can reply me.
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Hi @Philips_Support_N, I have not received an email from DHL to review my address but I can see using the tracking code that they split of Line1 and Line2 of the address went wrong. They are basically shipping it to my city with no address. I have tried to contact them but they cannot modify the address, only the Sender can do it. Any solution? many thanks
Hey @Philips_Support_N - Just to be clear is that 1,170 or 1,570 pieces in this batch? 
1,170 + 400 for Distributors.
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Ah, of course, that makes sense.
Hey @Nicobda
Iām pretty sure the forgotten numbers under 4,000 were EU only - this thread for details:
The shipment they were forgotten from was an EU Shipment - hope Asia will be coming up soon for you - the factories seem to be operating far more smoothly already.
What I find sad is that some ppl that supported them from the beginning (first month), and willing participate in the project of founding, found themselves being postponed.
When other ppl having back at the full price 1/2month ago got it already. (Iām not mad at them)
I understand that shipment has to be efficient, but waiting that those 9ppl become a number āworth enoughā to ship, is against the spirit of founding/reward.
(and Iām living in the same country, where they produceā¦ not like there is customs or shipmentā¦)
Find that situation sad.
+9 month waiting for the product
+3 month waiting after it came out officially
I wonder how many units they did in total until now
Oh and also never mentioning usā¦
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Hi @Philips_Support_N
Thanks for the update. 
When do you guys ship again to the US, and will it cover all remaining backers located here? 
If not, how many pieces would be shipped? 500 or 1k? Moreover, how many backers in the US are yet to receive the PPM as of now? It was never clear to me if the list you recently published is a list of total backers or of backers that have not received their perk yet.
Thanks in advance! 
Any update on the new assembly line? Has it started yet (supposed to on Monday I believe).
Do we know what the estimated total production number will be now as you are currently producing about 1,000 - 1,500 a week?
Also do you have enough parts to complete for all backers on site or are you waiting for additional parts which could see delays due to covid around the world?
Any insight would be greatly appreciated.
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@Nicobda Yes same here. Iām not sure what the criteria of choosing which area deserves to get the product first is. It should have been by backer numbers but I know itās not practical. It just makes me feel like the last shipping countries would be less important to them. But we can think positively that the later batch would have less faultyā¦maybe.
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In an ideal world we would have Star Trek like transporters, where your PPM would just appear on your transporter pad, in the order of backing.
Eventually backers from all countries will have to be fulfilled, and shipment will have to take place regardless of efficiency. Like my native Caribbean island Curacao which has two backers: I can imagine that theyāll be included in a shipment to the US and then forwarded from there, or to South America and forwarded from there.
When the Sunās path crosses the equator, the length of the nights at latitudes +LĀ° and āLĀ° are of equal length - if this number corresponds to your Backerkit ID, divided by your IGG number, times how many days youāve been in isolation - youāre definitely not in this shipping batch.
I hope that clears everything up.
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@Sponnie I was absolutely confused about where this is going! 
Thanks for that laugh.
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Always here to help (but mainly to moan 
)
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The current batch being dispatched from Germany - I shouldāve been part of that because I am one of the forgotten EU backers.
I am not - because my backerkit ID is listed in the list which is for the new batch, still in HK.
Read my text carefully, I was clear.
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Youāre right, my bad 
Exactly the same that happened to me (#3234), Iām one of the EU forgotten ones (unless Spain is no longer part of the EU now) and just discovered that my backer kit number is in the next batch that would get here God knows when.
I have been patient, understanding and supportive but this is starting to look as amateurish as some of the worst crowdfunded projects I have backed.
One day you assure that we are in a batch, then you tell us everyday for a week that we are going to get the tracking numbers at the end of day, then we discover that we are not even in that batch and WE HAVE BEEN FORGOTTEN AGAIN.
How complicated is to ship following the order?
Or perhaps, at least, check if the order is in that batch before answering?
So, @Philips_Support_N, when are we going to be getting our projectors?
How many times more are we going to be forgotten?
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