General info about shipment and manufacturing

PicoPix Max Shipping & Orders
1375

Thank you for the reply. I can’t do it, since I don’t have a computer - but only iphone and ipad. Browsers don’t seem to give me the option.
Thanks anyways.

1376

@Philips_Support_N
BackerID# 16205707
I’m from Hong Kong. Could you please check if mine will be shipped soon? I see my address has been locked 2 weeks ago in backerkit, but I receive no shipping info so far. I will move to a new address next month, hopefully I will receive my machine this month, otherwise, I will need my address unlocked. Thanks.

1377

Just write to backerkit …they will change address

1378

@Philips_Support_N my backer_id is 15590327 which is included in the list. Just trying to understand if both shipments (old one that still waits for flight and newly produced) are going to be in one flight or two. If two Flights are involved in which batch is my backer_id? The previous one or the new one?

1379

There is a way around it go here and it will explain to you how it’s done I’m using this method and it works a treat

2 Likes
1380

Just checked now and found my Backerkit ID starting with 155***** and could map it back with the 1st list shared… so that would mean I am in the next coming batch.
Thanks again @Ajith_Ambalakat for the hints and clarifications :slight_smile:

1 Like
1381

I think another option is if u go to backerkit page and look for print option it may display ur complete backerkit no.

1382

Any updates for Singapore please?

There’s so many of us in Singapore waiting

My backer id is 16672689
My contribution ID is 20880

1383

Hey @IvoGrijt @Philips_Support_N - I JUST called DHL in Malta and they said they are still operating! They said that if you use DHL Express it will still ship to Malta! Please send me my projector - I am included in the latest shipment! Backer ID 15590088! I called the number listed on this page: https://www.dhl.com.mt/en/contact_center/contact_express.html

I’d be willing to pay any differences in shipping for it to be sent via DHL Express.

1 Like
1384

That’s why if you look at the link I gave you https://community.philipsprojection.com/t/how-to-find-your-backerkit-id/5181?u=ivog you’ll find a description of how to find it on a mobile device. The screenshots I made were created while browsing on an iPad. Please check the link again and try the steps outlined in that post.

1385

Backerkit ID: 15591214 (checked using @IvoGrijt 's guide)
Contributor: #6521 (in EU)

Found my Backerkit ID on the list posted by @Philips_Support_N 10 days ago (General info about shipment and manufacturing), but not in the updated Exel sheet. No updates on my Backerkit page as well. Any chance it’s in the current batch?

1 Like
1386

Sorry @Philips_Support_N that I ask again, but I haven’t got any answer yet:

1387

NEW:

  • 1170 order: still waiting for the flight info. We also needed to change 200 addresses inside this one because backers were asking to move from Office to home delivery
  • 1200: flight also booked
1388

I see that my backer id was skipped, higher and lower id’s was offcourse in there. I have backer ID 15585029. Months and months have passed and I have kept my mouth shut. I give up, I am at a point where I rather just have you guys throw it in the trash because it is not worth the frustration.

1389

hello, you are 15,181 backer on Indiegogo. So all people before you, from the 20th of August to the 7th of Oct needs to be shipped.

1390

Gotcha, I only browsed this clusterf*ck of a forum for an hour to try and make sense of how to track, read and understand your timelines and deliveries. You keep posting backerkit ID lists, it was not super clear how to read that in corrolation to the backer ID and to match the order to that. The frustration is actually most from how that is handled, not when I will actually get it since I really have no idea. Again, this is not personal, but I just cant stand this horrendous experience.

1391

Hey @Philips_Support_2 @Philips_Support_P @Philips_Support_T - I called DHL in Malta a couple of hours ago and they said they are still operating! They said that if you use DHL Express it will still ship to Malta! Please send me my projector - I am supposed to be included in the latest shipment! Backer ID 15590088 (It was listed in the excel file yesterday)! I called the number listed on this page: https://www.dhl.com.mt/en/contact_center/contact_express.html

I’d be willing to pay any differences in shipping costs for using DHL express.

Please let me know what you think.

Thanks!

1392

Hey, i was just checking with DHL Malta and yes, they are still operating. There are just 7 backer from Malta anyway so maybe you can ship them all together since we are in an island? :slight_smile:

1393

Hi, I have been just waiting without asking the shipment schedule of mine.
My number is 6880 in Korea.

Just let me know the estimated shipping schedule. April or May?
Thanks.

1394

China will tight border virus checks for HongKong truck driver, hope you had sent list 1&2 product to HK