General info about shipment and manufacturing

15589433 - When will my projector be shipped?

Regards
Jamie

15585343 - when can I have my product?

Regards,
Tom

Only estimate delivery for her only ?

Could you please support me and provide estimated delivery date for me

@Philips_Support_N hello you can sent to cyprus too. We are an island and you have only 21 orders!! Dhl works normal here and nothing is blocked from the airport

Same like they received contribution from thousands and take millions of eurous … They should be respectful reply on them

@Philips_Support_1 @Philips_Support_N hi ! I am id Backer number 15593008 from switzerland. Can you tel me when you will send the product ? Thx

Hi can I check if you have any plans to ship to Singapore anytime soon? No restrictions on delivery as I understand

Hello,
First time I’m posting something here. I guess mine is not manufactured yet (15583950 I don’t see my number in any of the published lists unless i skipped some posts) hence I’d like to know if it is possible to change the delivery address.
Any news on this proposal? I guess many people chose to have it shipped at work, but now due to general lockdown it would be more convenient to deliver it at home.
cheers

Updates by Philips Projection Mar 2, 2020 • 8:20PM
1 month ago

“ramping up from 100 to 700 units per day as soon as possible. At this point, ALL Indiegogo backer units are expected to be shipped within 6 weeks.”

Tell us the truth
Open More Factors / production or are waiting time will go from 6 month to 9 month

Deal with the problem

2 Likes

Philips stop misleading people

How can you say your increasing the capacity. when there as been no production from the 1st factor for a week? And no straight answer to this.

You simple have not even produced 110 a day after the Factor re opened.

Tell us the truth

It is going to take 20 more weeks for all to get projector at this rate

3 Likes

@Philips_Support_1, @Philips_Support_N
Hi! I am backer since September, IG 10287 and backerkit nr 15588498. Can you give me some kind of an estimate when my picopix should arrive? I totally understand that in the current situation its difficult to predict anything but if you could tell me anything at all then that would be great :slight_smile: like, am i in the next batch or the one after that? Thanks and keep up the good work! :wink:

Gd day @Philips_Support_1 , @Philips_Support_N,

My contribution ID #16406 and my backer ID is 15584112. Any updates when is my picopix will be shipped?

Thank you

@Philips_Support_T could you please refund me, by the time you ship my device is probably the end of the world…
Contribution ID: 18763

Good luck and stay safe!

1 Like

The Indiegogo campaign is now over and therefore as of March 11th Philips do not accept cancellations anymore.
Their logistic and sourcing team have already purchased all the components to manufacture the right number of products for their backers, and they have restarted production and shipping after the Coronavirus lockdown.

You will receive your order soon, at which point you can either keep it or sell it.

Hi @Philips_Support_T,
I am Contribution ID #7760, backer 10.243. Any updates when my device is to be send? Read that you‘ve send over 8,000 pieces so far. Thx.

Kind regards

What about the 30 days return window after i will receive the product ?

1 Like

Hey, I’m as well 16*** … have my hopes for around Easter but let’s see :slight_smile: Judging by the numbers, maybe mine will be shipped with the batch in week 14-18. but let’s see, might be just speculating :slight_smile:

1 Like

That will still be upheld, but of course without the shipping costs which will not be refunded.

Finally!! Forgotten 3xxx nr is delivered! Yes! Today it came in :slight_smile: Unpacking was nice! Somes testing tonight. Smile!

6 Likes

An even easier way, on your backerkit order confirmation page, click on print and the pdf version oh the printed page will present your backerkit# !

1 Like